Study of the Restaurant Delivery Services Ecosystem

We are researchers from Human-Computer Interaction Lab at Princeton University. We are currently working on a project to better understand the ecosystem of independent restaurant delivery services in the United States.

If you already answered our survey, thank you! 🙏

Interested in Participating?

We’re looking for people who operate or manage independent restaurant delivery platforms to take a 30 minute survey. If you’re interested in participating, please click here.

Your participation can provide useful insights for the future development of public interest tools.

For any questions, feel free to contact Yuhan Liu at

Why Study Independent Restaurant Delivery Services?

Since pandemic-related lockdowns started in 2020, the growing food delivery business has spiked to new heights. Nowadays, there are hundreds of food delivery platforms all over the US. However, more than 90% of the market share in the food delivery industry is taken by Uber Eats, Doordash, Postmates, and Grubhub. This project aims to understand the emergence of locally owned and operated restaurant delivery services and how we can help from the technology perspective.